JOB OBJECTIVE:

Energetic and friendly individual needed to provide an outstanding guest experience in our Bidder Department. Under limited supervision this position oversees the entire process for purchasing a car at one of our auctions, including but not limited to, reaching out to past bidder registrants, following up with new prospective bidders, collecting and reconciling bidder fees, as well as collection of required registration documents and maintaining an understanding of proper underwriting policies as per the company policy. Representative must have exceptional interpersonal and communication skills and present a professional appearance and demeanor at all times. This position is office-based in Scottsdale, AZ.

WHAT YOU'LL DO:

• Serve as a general resource and point of contact for Bidder Service request matters
• Assist and direct registered bidders with questions, concerns, or issues by fulfilling all requests and resolving issues that may arise in a professional, courteous and timely manner
• Research and assist with the implementation that helps better the overall registration process
• Maintain strict confidentiality of customer information and maintain PCI compliance
• Confer with select vendors that assist with the implementation of credential activation and hospitality experiences
• Ensure all documents and supplies needed for the auction are properly secured and packed for transport
• Reconcile daily credit card, check, and cash payments
• Handle all issues/concerns that may arise at auction in a professional, courteous manner
• Be well-versed in Barrett-Jackson's business practices and events to answer general information questions
• Maintains file integrity and confidentiality by adhering to department and system policies and procedures; assures the accuracy of the system
• Work with a diverse group of purchasing applicants
• Fulfill information requests via mail, fax, and e-mail
• Assist other departments with special projects
• Other duties as assigned

WHO YOU ARE:

• Friendly and customer service oriented
• Bachelor's degree; or three years customer service management
• Self‐motivated and the ability to work with a minimum of supervision and as a team player Effective listener with great communication skills
• Team player who works in collaboration with other departments
• Ability to operate general office equipment such as a printer/copier, etc.
• Knowledge of the principles and practices of live events, regulations, and operating procedures, as well as accounting and budgeting procedures preferred
• A multi-tasker that can easily "switch gears between projects"
• Proficient PC skills including MS Office (Excel, Word, Outlook).
• Ability to easily adapt to a variety of software programs.
• Excellent oral and written communication skills, as well as attention to detail
• Willing to travel as needed.
• Ability to work under pressure with professionalism and accuracy.

ABOUT BARRETT-JACKSON:

Established in 1971 and headquartered in Scottsdale, Arizona, Barrett-Jackson, The World's Greatest Collector Car Auctions, is the leader in collector car auctions and automotive lifestyle events.

Barrett-Jackson specializes in providing products and services to astute classic and collector car owners and automotive enthusiasts around the world. Barrett-Jackson produces The World's Greatest Collector Car Auctions in Scottsdale, Arizona; Palm Beach, Florida; Houston, Texas and Las Vegas, Nevada, where hundreds of the most sought-after, unique and valuable automobiles cross the block in front of a global audience.

Barrett-Jackson is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

For additional information in Barrett-Jackson please visit our website at www.Barrett-Jackson.com

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